Skip to main content

Privacy Policy

Privacy Policy

At EXL Medical, we are committed to protecting your privacy and to using technology that gives you a secure online experience. You can travel through most of our web site without giving us any information about yourself. However, sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations.

The personal information requested by EXL Medical is limited to the type and amount of information necessary for the given purpose. This information will not be used or disclosed for purposes other than that for which it was collected.

When you send us an email, we use your email address to thank you for your comment and/or reply to your question, and we will store your communication and our reply in case we correspond further. Beyond our replies and communication with you, we will never share it with or sell it to anyone else for such use.

When you request information or other services, we use your email address and any other information you give us to provide you with the information or other services you requested until you ask us to stop. We will not share it with or sell, rent or lease it to any third party for such use. Copyright: All rights reserved to EXL Medical

Disclaimer and Responsibility
EXL Medical provides for your general information and shopping purposes only. EXL Medical reserves the right to delete, modify or supplement the content of this site at any time for any reason, without notification to anyone.

Unless otherwise noted, product labelling is for the United States of America. Products shown may not be available in all countries or may be known by a different name. Indications for use may vary from country to country. You should always check with your local healthcare professional and/or read the package insert prior to use. Customer service is available to help with product information or questions from healthcare professionals, institutions and distributors / dealers. The information provided here is not a substitute for medical care. If you have or suspect you have a health problem, you should consult your healthcare professional. If you are unsure as to the proper use, purpose or benefit of any device offered on this website, we strongly recommend that you speak to members of your healthcare team such as your doctor, occupational therapist or physiotherapist.

EXL Medical makes no representations, warranties or assurances as to the availability, accuracy, currency or completeness of this site or its contents. EXL Medical shall not be liable for any damages or injury resulting from your access to, or inability to access, this site, or from your reliance on any information provided at this site. The content of this site is owned and controlled by EXL Medical and is protected under applicable copyright and trademark laws of New York and the United States of America. You may download content only for your personal use for non-commercial purposes, but no modifications or further reproduction of the content is permitted without the express prior written permission of EXL Medical. The content otherwise may not be copied or used in any way.

EXL Medical and the website cannot be held responsible or liable for any damage, loss or injury arising out of:

  • 1. Your access or inability to access this storefront;
  • 2. Your purchase or use of the products from this storefront;
  • 3. The products offered or the content displayed on this storefront; or
  • 4. The activities of any third-party manufacturer or distributor whose goods are being sold through this storefront.

Security & Personal Information

Services and links on our website

Our Web site does not allow our visitors to communicate with others or publish information that is accessible by other visitors.

This Web site contains links to other web sites. Be advised that EXL Medical is not responsible for the confidentiality practices of those sites. The statement of confidentiality applies only to this Web site. Please be vigilant and prudent when leaving this site and carefully read the statement of confidentiality of each site you visit

Information gathered automatically
We combine the information from visits to our Web site with anonymous and specific data from identified persons for the following reasons:

  • Technical administration of the Web site;
  • Improving the ergonomics and browsing features of our site;
  • Customers management;
  • Marketing.

The use of cookies
Cookies are information files saved on your computer. Our cookies do not contain personal or confidential information. However, we do use cookies to save site information that improve your on-line experience like your language selection, or any custom modifications applied to your session. You can deactivate the cookies at any time although in that case, you will be unable to order on-line.

Collection and use of your personal data
We only collect the personal data of visitors who have registered to use our services.

We do not disclose your personal information to our dealers. We can assure you that your personal data will not be disclosed to government institutions or other authorities unless required by law.

Support for our statement of confidentiality
For any information concerning our Statement of Confidentiality, please contact us by email at

Security policy
All your personal information is securely transmitted to our Web site using an SSL (Secure Socket Layer) encryption key.

We have implemented policies, rules and technical measures to protect the personal information we have gathered against:

  • Unauthorized access;
  • Unwanted disclosure or use by third parties;
  • Unauthorized modifications;
  • Destruction or loss of information.

All credit card information is encrypted when the order is processed. We do not keep the credit card numbers in our servers. We use secure servers protected by the strongest firewalls currently available on the market. Physical access to these severs is limited and controlled.

All employees that have access to or that are involved in processing your personal information are bound by a confidentiality clause.

All these controls and procedures that are in place guaranty that your on-line shopping experience is secure.

Have Questions? Call Us 1-877-290-3550